We strive to provide the best possible experience for our valued customers. Please review our fulfillment policies below to understand how we handle refunds, replacements, cancellations, and delivery of orders.

Refund & Replacement Policy:

Eligibility: Refunds and replacements are available for leads that have been delivered with a dead number or unusable name.
Notification: You must notify us of any issues with your order within 7 days of receiving the leads.
Replacement Process: Once we’ve identified any invalid leads we will replace with a valid lead before the order is fulfilled.
Refund Method: If an order cannot be fulfilled in time and you would prefer to be refunded, we will refund the remainder of the advertising budget.

Cancellation Policy:

Order Modification: You may request to cancel or modify your order at any time before going live with your campaign. 
Cancellation Fees: Orders canceled after processing may be subject to a cancellation fee.

Delivery Policy:

All leads are delivered in real time and validated using HLR number checker.

Lead Generation Policy:

Data Collection: We collect and process personal information in accordance with our Privacy Policy. This information may be used for lead generation purposes to improve our services and marketing efforts.
Opt-in: We respect your privacy and will only use your contact information for marketing purposes if you have explicitly opted in.
Unsubscribe: You may unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting customer support.
If you have any questions or concerns regarding our fulfillment policy, please don’t hesitate to contact our customer service team. Thank you for choosing Infinity Leads Ltd!